Paul Adams on avoiding over-corrections and finding balance when problem-solving
Intercom, Inc.
FEBRUARY 25, 2019
In 2014, we shipped some bigger things. The great product companies I’ve observed certainly obsess over that process , and they obsess about being operationally efficient and excellent. We would literally just say: “Hey, we need to construct. It was summer 2014. In 2015, small things. In 2016, big things.
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