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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. We had already achieved the mission, so after 2008 we backed off the pedal, so to speak. “We’re really trying to accelerate success.

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