Remove 2000 Remove AWS Remove Customer Support
article thumbnail

We Tested The 10 Best Customer Engagement Software: Here’s What We Found

User Pilot

Features and functionality: Does the platform offer core engagement features, such as in-app flows, engagement tracking , and customer support? Customization options: Can you tailor the platform to match your brand identity and specific needs? Customer support: Does the vendor provide reliable and responsive customer support?

article thumbnail

State of the Cloud 2019: Europa Edition with Alex Ferrara, Bessemer Venture Partners (Video + Transcript)

SaaStr

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this. I think it’s a really staggering stat.

Cloud 104
article thumbnail

SaaStr Podcast #394 with Sunil Dhaliwal and Jason Lemkin

SaaStr

I think every one of us that had lived through 2001 and 2002 or 2000, 2001, and then again, lived through ’08, ’09, we immediately pulled out our playbooks and we’re like, “Here it is, this is the downturn we’ve been waiting for.” Sunil Dhaliwal: What have I seen? Right out of the gate, everybody stopped.