Remove resources guides involuntary-churn-payment-failed
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Top 10 International Payment Gateways: An In-Depth Guide

FastSpring

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

User Pilot

What are the reasons for customer churn in SaaS? However, sometimes things don’t go as planned, and customers churn. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. 5: Customers churn when they experience an unresolved product bug.

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How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

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An In-Depth Guide to Subscription Billing Platforms (+ 5 Options)

FastSpring

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). FastSpring is a comprehensive payment solution built for SaaS companies and companies selling digital and/or downloadable goods.

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Dunning Process: What You Need For A Successful Dunning Campaign

Baremetrics

And you’d be right to spend your time and resources tracking it. Arguably the biggest factor standing in the way of consistent monthly revenue is your customer churn rate. Churn occurs when an existing subscription is canceled, downgraded, paused, or becomes delinquent. Your team follows up and payment is recovered.

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Dunning Management: How to Recover Failed Payments

Baremetrics

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers.

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Key Definitions in Subscription Billing: Demystifying the Jargon

Blulogix

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Importance: A high churn rate can erode your recurring revenue quickly.