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What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

TL;DR Segmentation is a process of grouping customers by shared characteristics. For example, age or product usage patterns. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. And avoid unproductive marketing campaigns.

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Amplitude Analytics – Features and Alternatives

User Pilot

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. In case it isn’t, you can check out our other in-depth comparisons to determine the best solution for your use case and business! Any action users take within your product is called an ‘event’. What is Amplitude Analytics?

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How Founders Can Take Control of Their Destiny with Tradeshift (video + transcript)

SaaStr

We have a lot of SaaS companies, by the way, from Denmark if you haven’t noticed. We have a background doing software and standards for trade, and we thought that there’s a massive opportunity in this space. Third parties are developing apps for our platform. Finally, we have Apps, which is just like Force.com.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

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The good, the bad, and the ugly: ChartMogul’s Nick Franklin on navigating hypergrowth

Intercom, Inc.

The situations that portend failure are varied and unfortunately common – no product-market fit, no cash, bad product, burnout, to name just a few of the most obvious. Just look at subscription analytics startup ChartMogul whose brand and product are now a household name in the SaaS community.

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SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

SaaStr

Prior to Pipe, Harry co-founded Skurt raising over $11M in the process before being acquired by Fair.com. In Today’s Episode We Discuss: * How Harry made his way from the UK to founding one of Silicon Valley’s hottest SaaS startups with the founding of Pipe. * Harry has also angel invested in the likes of BreathePod and Try.com.