Remove Payment Features Remove Payment Methods Remove Scaling Remove Telecommunications
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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. As the firm scales at $1B, the NRR dips and need not be declining. How is it helping them scale?

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SaaStr Podcast #358 with Tipalti Founder & CEO Chen Amit

SaaStr

358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. How does Chen think about aligning revenue scale to your customers? In terms of starting Tipalti, I sold another company in the telecommunication space in 2008.