Remove New CTO Remove Outsourcing Services Remove Part-Time VPE
article thumbnail

Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years.

article thumbnail

How to Stop Micromanaging After $1m-$2m ARR. You Have To.

SaaStr

And if your team knows how to spend it, correctly — find a way to get them the capital they need to grow even faster than plan. A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. You shouldn’t be the VP of Product Anymore.