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FastSpring and DutchBasecamp Present: Optimize Local Pricing to Dramatically Increase SaaS Revenue

FastSpring

For many SaaS and software companies, international sales are a key part of their growth trajectories. These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into.

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Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT

Intercom, Inc.

Our new research reveals the impact it’s had on these teams. Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. For video marketing software Wistia , they’re doubling down on educational resources that take a “help first” approach.

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Do your company a favor

ProfitWell

Why you should implement inventory management software. Calculating net promoter scores and gauging customer satisfaction will reveal what marketing and advertising efforts are happening post-purchase. There are various ways to look at retention—but at its core, retention measures the continued use of a product or service.

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Global Marketing Strategies for SaaS and Software

FastSpring

That’s the philosophy behind SEM International , the firm he founded that specializes in multilingual internationally-based digital marketing services. Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. Learn more about our localized branded checkout.