Intercom on Product: The dawn of a new decade
Intercom, Inc.
JANUARY 3, 2020
Paul: Yeah, I’ve never gone through their manual onboarding process because it got scheduled and rescheduled and then I gave up. Probably with the rise of SaaS and in effect the death of the file format. If you take the Time magazine sense of the word, what has been the product of the decade? Even services.
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