Remove Identity management Remove Onboarding Remove Payment Solutions Remove SMB
article thumbnail

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Margin that is like software. Slack has attractive enterprises onboarded as well! Know more about NRR: What is net dollar retention? Why is it important?