16 Changes to the Way Enterprises Are Building and Buying Generative AI
Andreessen Horowitz
MARCH 21, 2024
On a much smaller scale, we’ve also started to see some leaders deploying their genAI budget against headcount savings, particularly in customer service. In the near term, leaders are still rolling out this tech and figuring out the best metrics to use to quantify returns, but over the next 2 to 3 years ROI will be increasingly important.
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