Salesforce’s Mike Kreaden on how to build a platform to drive growth
Intercom, Inc.
JANUARY 24, 2019
And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be. I had done some software consulting. So we said, “Hey, why don’t we do that with enterprise software?” There are plenty of companies that actually have that initial success.
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