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Churn prevention: stopping churn before it happens | ProfitWell

ProfitWell

Whether it’s anonymous or it’s specific to individual customers, this is valuable information to capture for your churn analysis. Think of this survey as an extension of your NPS , and use it to capture additional information on what parts of the customer experience are working well. Review your target personas.

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Understanding Multi-tenancy, the Keystone of SaaS

CloudGeometry

That, of course, dictates the isolation models used for information and access management. This allows shared services such as logging, object storage, user onboarding, etc., Besides, this strategy also includes a collection of microservices that orchestrate operations, onboarding, and management.