What is a good Net Retention Rate in SaaS?
CustomerSuccessBox
FEBRUARY 28, 2022
And it is seen in Snowflake as well, but it isn’t an excuse for dipping and it manages to rise high. Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. It targets SMBs and self-service businesses.
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