What is a good Net Retention Rate in SaaS?
CustomerSuccessBox
FEBRUARY 28, 2022
You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. And it is seen in Snowflake as well, but it isn’t an excuse for dipping and it manages to rise high. It targets SMBs and self-service businesses. Best Practices.
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