What is a good Net Retention Rate in SaaS?
CustomerSuccessBox
FEBRUARY 28, 2022
Which is the key customer retention metrics to track?- In some arrears, it gets primarily billed with annual contracts. Although you are upmarket, most of the customers are willing to make annual contracts and in Zoom 74% is billed annually and 26% are not up for annual billing and Zoom lets it be that way.
52 
Let's personalize your content