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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

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MARCH 22, 2022

Part 3: Measurement One of the great breakthroughs of SaaS as a business strategy is in how it puts users and subscribers front and center of software development and keeps them there. The success of a SaaS platform depends on creating a positive feedback loop between business metrics and operational metrics.

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This has consequences both for the cost of onboarding a customer, as well as the cost of maintaining the customer during the discovery period. Think beyond the cloud about what other resources you need to invest in making customers successful with your platform.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

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