SaaStr

MAY 4, 2022

No matter how innovative a product might be, a business can only succeed if it enables its customers. But, as a business grows, teams may find that this success hinges on overcoming one final hurdle: building a financial stack. Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell.

Payment Features 186

Payment Features Payment Services Payment Solutions Outsourcing Services 186

User Pilot

MAY 23, 2023

The rise of AI is grabbing headlines across the globe at the moment and the world of customer experience is no less. In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits.

Artificial Intelligence 76

Artificial Intelligence AI SaaS Payments Payment Solutions 76

OpenView Labs

JANUARY 13, 2022

Given the lingering impacts of the pandemic and the rising specter of inflation, the impact of pricing on community value will likely remain below the surface for most companies in 2022 but this remains a long term trend. Usage-based pricing (UBP) was an undeniable trend in 2021. Now onto pricing transformations for 2022.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Totango

SEPTEMBER 30, 2020

Overdue Payments and Outstanding Balances. Whether you’re a subscription SaaS company, a management consulting firm, or a hardware company that sells annual contracts for support services, you’ve likely found yourself in a situation where a customer misses a payment.

Payment Solutions 62

Payment Solutions SaaS Payments Payment Services Marketplace as a Service 62

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Customers’ expectations are higher than ever with more access to information and options. Talk about what the near term trends are. Jay Snyder: Yeah.

Payment Methods 186

Payment Methods Merchant Services Scale Payments 186

Sales Hacker

MARCH 2, 2020

I’ve pulled together the top 97 books from a range of sales disciplines to give you the information you need to stay relevant, lead conversations, understand the trends — and of course, improve your game. Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Insight Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

AUGUST 12, 2022

In this article, we will discuss the SaaS Tech solution ChowNow. The following are some current trends that would help you understand the change better –. Reasons such as urbanization, lack of time, millennial preferences, and expanding customer palette have caused people to shift to online food ordering.

Payment Solutions 10

Payment Solutions SaaS Payments Technical Review Payment Methods 10