Remove Customer Lifetime Value Remove Finance Remove New CTO Remove Underperforming Technical Team
article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

They also manage finances and supervise one or more engineering teams. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters.