11 Key SaaS Roles and Responsibilities in 2023
User Pilot
JULY 27, 2023
TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. In large companies, the CSM also oversees other customer success roles. Average salary: $95,566/yr.
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