Remove CTO Hire Remove Leadership Remove Operational efficiency. Remove Reference
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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. Well, a couple of key takeaways for folks, I do believe in this concept of human first leadership, which is really what customer success is all about and what the future of the customer. Let them go.