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How World-Class Product Teams Are Winning in the AI Era by Carlos Gonzalez de Villaumbrosia

User Pilot

TL;DR Carlos Gonzalez de Villaumbrosia is an author, speaker, coach, and the founder of Product School. Who is Carlos Gonzalez de Villaumbrosia Carlos Gonzalez de Villaumbrosia is a sought-after speaker and product coach. Traditionally, you’d hear from the customer success manager when your subscription is about to expire.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Chief Technical Officer The CTO is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Much of the success here depends on how competent and motivated the CTO and their team is.

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Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Most people know what mentoring is: you find a leader, someone you respect, you grab coffee with them every so often, you unload your problems on them, and they give you some coaching and advice, which is useful.