To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
At Upscope we're researching what sort of services employees at call centers might want and to understand that we need the real unspoken truth. Every call center ceo/manager should spend AT LEAST a full shift on the phone." This job has given me a fear of talking on the phones.” A couple of them our team did.
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