Construction Customer Success Technical Cofounder 
SaaStr
AUGUST 20, 2020
I guess my question to you, and it sounds so rude, but it’s like, in a model like this, is sales not just customer success? That’s what we’re seeing being really successful. At Figma, for example, we actually don’t have a customer success team. Kyle Parrish: No, it really isn’t.
Sales Hacker
OCTOBER 7, 2021
Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Again, I am a big believer in the power of customer storytelling for helping sales outcomes. No one does it alone.
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