Remove Cloud Remove DevOps as a Service Remove Payment Features Remove SMB
article thumbnail

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Meaning they have a good customer retention rate who are paying for subscriptions, have upsells and expansions as well.

article thumbnail

SaaStr’s Podcast “Best Of Guide” Our Top 10 Podcasts of All Time

SaaStr

About the episode: Tien Tzuo is the Founder and CEO of Zuora, one of the fastest-growing SaaS companies that has been at the forefront of the rise of subscription business models. About the episode: Dave Kellogg is the CEO @ Host Analytics, the leader in cloud-based enterprise performance management (EPM). Episode No. Episode No.