Business Model Market Research Payment Features Software Development 
User Pilot
JULY 27, 2023
TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? This model contrasts the traditional—and outdated—model where users purchase and install software on their computers or servers.
SmartKarrot
NOVEMBER 2, 2020
“As a SaaS company, customer retention is important for us to keep the flywheel active since existing customers are what keep every other process in our business self-sufficient.”. Customer retention in the case of our company is majorly reducing refunds and increasing subscriptions could reflect customer retention.”.
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