Business Model Headcount Marketplace as a Service Payment Methods 
Intercom, Inc.
APRIL 4, 2019
Thanks to the explosive growth of products like Dropbox, Asana and Slack, the self-serve model has been all the rage for close to a decade. The self-service model requires little to no selling whatsoever, saving time, labor and resources for a growing startup. Are you a marketplace or are an e-commerce retailer?
SaaStr
JUNE 16, 2020
Matt Garratt: And it’s not just going to be we think in things like work from home tools like Zoom or IT solutions like VPN, but it’s really going to transform how business is getting done, whether that’s online education and learning. Right now, learning for companies is only at 10% online.
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