Branding Cross-platform App Design (Application) Investment Trends 
User Pilot
APRIL 17, 2024
If so, you need to invest in the right customer insight tools. TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences. In-app customer support makes this even easier, offering insights right where the customers are.
Neil Patel
MARCH 12, 2021
Because apps allow customers to interact with businesses from anywhere at any time, apps quickly became popular. Unfortunately, apps are not as exciting to consumers as they were in their early days. This has resulted in app retention rates declining rapidly and, for some brands, their revenue has declined with them.
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