SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020
SaaStr
FEBRUARY 7, 2020
We immediately pivoted from a consumer company to a B2B company. What do we think will happen when there’s a conflict around direction of product? Or how the customer service team is going to deal with companies that aren’t renewing as planned? We know that that’s the case. They are overloaded today.
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