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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

In the world of artificial intelligence and advanced communication technologies, the terms “conversation intelligence” and “conversational intelligence” might sound similar, but they have distinct concepts that can significantly impact various areas of human-machine interactions.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

We’re using digital workflows and storing data in the cloud, but the rest of the world, this was an overnight just shift in how people worked and how they communicated. That’s being able to have a means of communicating in real time. How do I communicate? We’re in Slack channels, we’re in Zoom calls.