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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

Average Revenue per Customer. Customer Lifetime Value (LTV). Customer Acquisition Cost (CAC). & They love consuming SaaS products not because of the billing model, but because of the delivery model. The last kind of constituent here is investors and business owners. SaaS businesses have churn.

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Need an Expert for Your Next Panel, Presentation, or Podcast? Here Are Over 530 of the Top Female Sales Practitioners

Sales Hacker

Customer Success. Team Lead – New Business. Senior Vice President, Strategic Sales & Revenue. Senior Manager, Mid-Market Sales. Predictable Revenue Inc. Enterprise ENGR Business Development. Amazon Web Services (AWS). President | Chief Revenue Officer. Chief Revenue Officer.

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14 SAAS Experts Share Their Best Customer Churn-Beating Advice

OPEXEngine

Fortunately, small improvements in your customer churn rate can have a huge impact on MRR and revenue growth over time. ” Read on for awesome customer success insights from the likes of Lincoln Murphy (Sixteen Ventures), Suzanne Gedney (Chargify), and Caitlin Daily (Promoter.io). Plain and simple.

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SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

We celebrate businesses like that, and of course, the platform we’re on today with Zoom, that has really become a communications platform that’s defining this COVID era. If you look at the IAS vendors, they passed $130 billion revenue milestone this year. It is staggering. We call that a second act.