To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
The work is so tough that the president of the company went straight to his title to escape the pressure on even a low level difficulty call. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. Its a tough job.
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