OPEXEngine

JUNE 11, 2020

At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. Software-as-a-Service (SaaS) encompasses both product, product delivery and financial/contractual aspects of the vendor/customer relationship. In addition, it affects cash flow.

SaaS Payments 52

SaaS Payments Payment Solutions Payment Features Subscription 52

OpenView Labs

JANUARY 29, 2020

Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Not satisfied with reaching $1 billion in annual revenue, Atlassian furthered its commitment to product led growth by jumping on the freemium bandwagon. Freemium benchmarks.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

OPEXEngine

DECEMBER 15, 2020

Churn is the enemy of subscription-based businesses; it measures the rate at which your hard-won customers cancel their subscription to your service. Left unchecked, what seems like a relatively low customer churn rate month-on-month can quickly escalate into a crippling annual churn rate that your business can’t sustain.

Churn 52

Churn SaaS Payments Payment Methods Payment Solutions 52

User Pilot

JULY 23, 2020

For that matter, are you making any revenue yet? Because you’re in the recurring revenue game, not the one-off purchase game. The overwhelming majority of SaaS business revenues come from renewals and upsells, as the diagram above shows. The reasons why customers stay and why they leave vary between all businesses.

Retention 66

Retention SaaS Payments Strategy Payment Solutions 66

FastSpring

FEBRUARY 23, 2023

That’s the philosophy behind SEM International , the firm he founded that specializes in multilingual internationally-based digital marketing services. Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands.

Payment Solutions 137

Payment Solutions SaaS Payments Strategy Software 137