Remove Application Development Remove Customer Support Remove Sales Remove Sales Recruiting
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What Are SaaS Products + 22 Successful SaaS Companies to Follow

User Pilot

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

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Super Agents as one of the New Customer Service Trends

Upscope

So what about customer support? The damn thing is writing code now let alone basic support answers. Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need. Support is tough.

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Intercom on Product: Rise of the “keyboard-first” generation

Intercom, Inc.

It would be hard to pitch a recruiting system or a human resources system to track your staff or whatever, it’d be hard to pitch one of them purely on, “Hey, look how fast it is,” because the person who’s buying it probably doesn’t actually care about how long it takes everyone else to use it.