Remove Application Development Remove Customer Support Remove SaaS Payments Remove Scaling
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What Are SaaS Products + 22 Successful SaaS Companies to Follow

User Pilot

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

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Application Security Tools: Which One Should You Choose?

Audacix

With several application security tools available for you to try and test, there are a few important features that you need to consider when selecting web application scanning tool and software for your organization. Similarly, testers and developers need to know about these features of application security tools.

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New ARR and CAC in Price-Ramped vs. Auto-Expanding Deals

Kellblog

In this post we’re going to look at the management accounting side of multi-year SaaS deals that grow in value over time. Say you sign a three-year deal with a customer that ramps in payment structure: year 1 costs $1M, year 2 costs $2M, and year 3 costs $3M. Payment structure. $1M. Equal Value: The Price-Ramped Deal.

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Super Agents as one of the New Customer Service Trends

Upscope

So what about customer support? The damn thing is writing code now let alone basic support answers. Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need.

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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

Loosely-typed, scripted programming languages accelerate the requirements feedback loop between customers and developers. Interest payments accelerate faster than you realize. and onboarding new customers. and onboarding new customers. Yet they live on borrowed time.