Intercom on Product: Rise of the “keyboard-first” generation
Intercom, Inc.
SEPTEMBER 5, 2019
In particular, we discuss the trend for a sort of command-line interface in a new breed of productivity apps that offer “ shortcuts to superpowers. Avoid overfitting for your customers. We share our take on the Cmd-K trend for Intercom. They obviously talk to customers; they talk to customers all the time.
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