Casey Accidental

OCTOBER 20, 2020

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. Just look at airlines. Eventbrite offered a simple, vertical specific solution to the problem.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Intercom, Inc.

NOVEMBER 25, 2021

For Dan Gingiss , at least, investing in your defense – the customer experience – is the smartest move you can make. He’s also a keynote speaker and CX expert with over 20 years of experience in the field, having led teams in social media, marketing, and customer experience at companies such as Humana, McDonald’s, and Discover.

Payment Methods 206

Payment Methods Scale Social Media Airlines 206

Casey Accidental

OCTOBER 20, 2020

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. Just look at airlines. Eventbrite offered a simple, vertical specific solution to the problem.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52