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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. But is this purely anecdotal?

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Final Speaker List for 2021 SaaStr Annual!

SaaStr

Viviana Faga, Investor & Advisor @ Coda. Eva Pittas, CoFounder @ Laika. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Suzanne Xie, Head of Invoicing @ Stripe.

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CEOs and CXOs of FullStory, Sendbird, mmhmm, Miro, ChurnZero, Canva, HackerOne Join SaaStr Annual 2021!!

SaaStr

Yashar Behzadi, CEO Synthesis AI. Viviana Faga, Investor & Advisor @ Coda. Eva Pittas, CoFounder @ Laika. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync.