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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

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How Excire Simplified Their International Software Sales (and Taxes) With FastSpring

FastSpring

Managing Director Mathias Martinetz and CTO Thomas Kster knew their current online checkout setup having one solution for Europe and one for the U.S. Basically, each and every sale had to be manually organized and given to our tax advisor. was not efficient. And we had a lot of manual work, Mathias says.