Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation
Intercom, Inc.
OCTOBER 29, 2020
Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. You should think about how your product integrates with and fits in with everything else that people have going on in their lives.
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