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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. So in 2005 when we announced the AppExchange, we actually had at that point 70 applications that would then be ready for launch in January.

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