Salesforce’s Mike Kreaden on how to build a platform to drive growth
Intercom, Inc.
JANUARY 24, 2019
He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Customer nurturing now starts from the first touch, and AI can help with that. So in 2005 when we announced the AppExchange, we actually had at that point 70 applications that would then be ready for launch in January. Short on time?
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