Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)
SaaStr
JANUARY 28, 2020
Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. And I remember being at that Dreamforce in 2009, which was awful. Our monthly self-service churn went from like 3% to like 9%, right? So on a scale of one to 10, what type of feedback do you want? I mean, literally. We were wrong.
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