Sat.Jun 15, 2024 - Fri.Jun 21, 2024

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Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers?

SaaStr

Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers? This may sound simple, but the #1 thing you can and should do is create a series of marketing campaigns targeted only to churned customers. You will get some back, especially if you have a High NPS in general and most of your customers like / love you. RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps.

Churn 266
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What about Human Training?

Tom Tunguz

I was chatting with a friend of mine about the advent of robotic surgery and he was lamenting the challenges associated with training younger doctors. Before robotic surgery, medical surgeons stood shoulder to shoulder alongside seasoned surgeons operating. Today, the head surgeon manipulates a robot independently while students watch through a window or video.

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Local Brand Loyalty Takeaways From That Time Ace Hardware Was Trending

The Moz Blog

Study the Ace Hardware playbook and build an experience at the local business you’re running or marketing that customers love to remember, share, and even champion!

Trends 73
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Painted Door Test: Definition, Benefits, Process, and Best Practices

User Pilot

Are you thinking of launching a new feature for your product but unsure if it’s the right one or if it will be successful? Then, you need to consider a painted door test. This test allows you to determine, with minimal effort, whether what you have in mind is something your users would be interested in. This article will examine what a painted door test is and how to carry one out.

Scale 99
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Merchant Insider Report: Payment Insights for Software Leaders

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

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Dear SaaStr: Is It Normal for a Startup to Not Disclose Burn Rate and Other Details to its Employees?

SaaStr

Dear SaaStr: Is It Normal for a Startup to Not Disclose Burn Rate and Other Details to its Employees? It really varies, but in my ecosystem, I’ve seen more transparency over the years, which is good. Transparency builds trust: I’m 100.00% in favor of transparency in general. And specifically, I believe employees should generally know almost as much as you share in board meetings If you have board meetings, just take 80% of the slides, and then use them at a company meeting right after But

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The Role Of Cyber Insurance in Supporting Software Security

Audacix

Table Of Contents In 2024, the cost of cybercrime is projected to rise to $8 trillion globally, highlighting an alarming escalation in both the complexity and impact of digital security breaches and cyberattacks. This staggering figure emphasises the critical role that cyber insurance should play in the realm of software security, particularly as businesses grapple with escalating cyber threat s and vulnerabilities.

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11 User Onboarding Tips + How to Easily Implement Them

User Pilot

User onboarding helps users discover features they need to achieve their goals and trains them how to use them. In the article, we share 11 user onboarding tips and show you how to implement them. Curious? Let’s get to it! TL;DR User onboarding is the process of introducing key product functionalities and providing guidance to enable customer success.

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Dear SaaStr: Who Drafts the Term Sheet, The Entrepreneurs or the VC?

SaaStr

Dear SaaStr: Who Drafts the Term Sheet, The Entrepreneurs or the VC? It depends who is selling and who is buying. In the old days, and still mostly commonly today, term sheets only came from VCs. Founders were almost always selling. Well, almost always. But even in the Old Days, the hottest of start-ups made up the terms. Microsoft took one venture investor, sold them only 5%, and named the terms: The Venture Capitalist Microsoft Allowed To Invest Early Today, it’s still the case.

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CRM for Logistics & Transportation Industry. Let’s Move IT!

Nimble - Sales

CRM for Transportation and Logistics management is a buzzword, that’s cropping up here and there with medium and small LSPs, while the major role of CRM in logistics has been acknowledged by heavyweights for decades. The Global Logistics market was The post CRM for Logistics & Transportation Industry. Let’s Move IT! appeared first on Nimble Blog.

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The Top 5 Ways to Monetize Your Subscriber Base

Grow your revenue with iolo’s comprehensive guide designed for senior business leaders. Discover effective methods to deliver premium features and monetize your subscriber base for maximum profitability. Gain practical insights and learn new approaches to drive sustainable growth in your business. Download your copy and start expanding your business today!

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How Instagram Reels Helped Me Hit 6 Figures in My First Year in Business

Buffer Resources

When I launched my kids’ spa party bus, Luxe Gather , in 2022, it felt especially challenging given my business is fairly niche and a new concept to many. I knew that building brand awareness would be critical and that showing off the party bus experience would be valuable to help parents get a tangible sense of what we offer. Given these goals, building a strong Instagram presence felt like a natural fit.

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How to Create a Product-Led Growth Strategy?

User Pilot

Learning how to create a product-led growth strategy can transform your business. But where can you get started to start driving growth and success? Let’s explore what a product-led growth strategy and its benefits are, and look at different strategies any SaaS can create and implement. TL;DR A product-led growth strategy is an approach where the product itself drives user acquisition, expansion, and retention.

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Liquidity Is Down -50% in Private Equity. What That Means for Startups.

SaaStr

So the Wall Street Journal had a great piece summarizing the “liquidity crunch” in private equity. Liquidity (cash from exits — M&A and IPO) is down so much, many are being forced to take out loans to generate cash. As you can see below, liquidity last year was down 50% from the historical average of the past 10 years, and way, way down from the crazy 2021 peak: Now to some extent, this is to be expects.

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CRM for Legal Firms: How to Intake More Clients, Convert More Leads, Win More Cases

Nimble - Sales

With over 1.3 million legal professionals in the national lawyer population in the USA alone and the majority of the time spent in offices, the legal firms are one of the economic sectors with a dire need for technology. Law The post CRM for Legal Firms: How to Intake More Clients, Convert More Leads, Win More Cases appeared first on Nimble Blog.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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6 Ways CFOs can control SaaS spend today

BetterCloud

Forget number crunchers – the modern CFO is a strategic decision maker within any organization. Sure, cost-cutting is a hot topic these days, with everyone calling the ones up for the task “choppers.” But any smart company knows a good CFO goes way beyond slashing budgets. They’re the ones who translate numbers into game-changing insights, guiding the company towards long-term wins.

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How to Analyze Survey Data in SaaS: Steps and Best Practices

User Pilot

Understanding how to analyze survey data doesn’t have to be complicated. With the right survey questions, you can gain insights into what your customers like and dislike about your brand, products, and services. Effectively analyzing data from your user feedback will also help you eliminate assumptions and create marketing strategies that positively impact your audience.

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Best Resources for Customer Onboarding Specialists

User Pilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success This guide will introduce you to the best resources available for customer onboarding specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Customer Experience Specialists

User Pilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success This guide will introduce you to the best resources available for customer experience specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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Best Resources for Localization Managers

User Pilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success This guide will introduce you to the best resources available for localization managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

Scale 52
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Best Resources for Product Specialists

User Pilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success This guide will introduce you to the best resources available for product specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Customer Insights Managers

User Pilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success This guide will introduce you to the best resources available for customer insights managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for User Acquisition Specialists

User Pilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success This guide will introduce you to the best resources available for user acquisition specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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What is a Sales Enablement Manager? Responsibilities, Salaries, and More

User Pilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of sales enablement managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a sales enablement manager. TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or serv

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What is a Product Launch Manager? Responsibilities, Salaries, and More

User Pilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of product launch managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product launch manager. TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market.

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What is a Product Owner? Responsibilities, Salaries, and More

User Pilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of product owners is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product owner. TL;DR In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value.

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What is a Product Analyst? Responsibilities, Salaries, and More

User Pilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of product analysis is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product analyst. TL;DR A product analyst is a professional who conducts product research , analyzes, and interprets such data to make accurate decisions about the product.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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What is a Software Product Owner? Responsibilities, Salaries, and More

User Pilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of software product owners is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a software product owner. TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throug

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What is a Product Manager? Responsibilities, Salaries, and More

User Pilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of product managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product manager. TL;DR A product manager (PM) is a professional who identifies customer needs and defines what a successful product looks like to the broader business objectives.

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What is a Marketing Analyst? Responsibilities, Salaries, and More

User Pilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of a marketing analyst is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a marketing analyst. TL;DR A marketing analyst is a professional who carries out market research for a product, tracks trends , and identifies growth opportunities for the company.