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SaaS Customer Onboarding: A Simple (But Detailed) Guide

Baremetrics

For instance, if a customer bought your social media analytics software to track the performance of their marketing campaigns, your onboarding process should show them how to do that. But if you’re able to continuously teach your customers new things about your product, it’ll give them a reason to log back in and continue using your software.

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9 Best Onboarding Platforms for SaaS Companies

User Pilot

Distinguished for its customizable in-app product tours and onboarding flows, Chameleon aids in navigating apps effectively with a no-code editor and basic analytics, making it suitable for businesses aiming to improve software engagement. Trend analysis – for tracking metrics over time Retention analysis. Funnel analysis.