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FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises.

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What is the Malaysia Sales and Service Tax (SST)? Answer: Single-Stage Taxes Levied on Taxable Goods and Services

FastSpring

The new SST system, dubbed SST 2.0, Malaysia extended its tax system to cover digital services provided by foreign service providers on January 1, 2020. Foreign service provider (FSP): a person outside of Malaysia providing any digital service to a consumer. 6% Standard Services SST is due on both B2B and B2C sales.

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How to Navigate Thailand’s New VAT Requirements for Sales of Digital Products and Services

FastSpring

Due to the impact of the pandemic, the country reduced its VAT rate from 10% to 7% through September 30, 2023. Thailand recently published a guide that provides information on a host of compliance-related topics such as VAT filing and payment, validation of VAT numbers, and the use of foreign exchange (FX) sources.

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Ultimate Guide to Surcharges: What is a Surcharge and How Does It Work

Stax

That’s why understanding surcharging—including its definitions, types, calculating methods, and best practices—can help you incorporate surcharging into your operations. Several types include credit card, fuel, service, payment processing, peak-time, environmental, regulatory, and minimum usage surcharges. Payment processing surcharge.

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What is the Malaysia Sales and Service Tax (SST)? Answer: Single-Stage Taxes Levied on Taxable Goods and Services

FastSpring

The new SST system, dubbed SST 2.0, Malaysia extended its tax system to cover digital services provided by foreign service providers on January 1, 2020. Foreign service provider (FSP): a person outside of Malaysia providing any digital service to a consumer. 6% Standard Services SST is due on both B2B and B2C sales.

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Key Definitions in Subscription Billing: Demystifying the Jargon

Blulogix

Example: An online magazine uses subscription management software to handle new sign-ups, billing, and customer inquiries. Example: A cloud storage provider charges customers based on the amount of data they store each month. Importance: Effective dunning processes are crucial for reducing involuntary churn due to payment failures.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR.