70+ Experts Reveal the Best Customer Retention Strategies During COVID-19
SmartKarrot
NOVEMBER 2, 2020
He adds, “According to one study , the top cited reason that customers switch vendors is “feeling unappreciated.” ” “Another study found that 67% of customers would be willing to pay more for a great customer service experience.”. He says, “It’s all about the customer onboarding experience.” “New
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