Generative AI Machine Learning Technical Support 
How To Buy Saas
FEBRUARY 25, 2025
AI & ML Features Einstein AI offers lead scoring, opportunity insights, forecast predictions, and now Einstein GPT for generative AI (e.g., auto-generated emails, AI chatbots in service). Extensive AI across products (but often at higher tiers). It also acquired Tableau for top-tier BI analytics.
SmartKarrot
APRIL 17, 2023
This technology has come a long way since the early days of chatbots, and today’s AI-powered conversational interfaces can understand and respond to human language in a way that is almost indistinguishable from a human. Machine learning: With the advent of machine learning, conversational systems began to improve.
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