Churn prevention: stopping churn before it happens | ProfitWell
ProfitWell
OCTOBER 29, 2019
If more-established customers are churning, that could be an issue with a recent update to your product or a lack of feature innovation. While building Retain, our revenue retention tool, we found that recovery emails save up to 77% of customers contacted through Retain’s dunning processes. Incentives can help boost retention.
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