SaaS Customer Onboarding: A Simple (But Detailed) Guide
Baremetrics
JUNE 26, 2020
But beyond that, a good onboarding process will: Keep customers engaged: We’ll get into some examples later on. But if you’re able to continuously teach your customers new things about your product, it’ll give them a reason to log back in and continue using your software. Then, track the cancellation reasons and look for trends.
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